thank you!

Your appointment is confirmed. I’m so excited to welcome you!

Your session with me - Kate Crombie - has been successfully booked, and you’ll receive a confirmation email shortly with all the details.

Get ready for a personalised, professional experience designed to leave you feeling naturally beautiful, confident and looking your absolute best.

What’s next?

  • Check your inbox for your confirmation email.

  • Arrive 10 minutes early and bring any inspiration photos or ideas you’d like to discuss.

  • Have questions or need to make changes? Contact me anytime—we’re here to help.

I can’t wait to see you in the studio! ✨

FAQ – after

  • a.) We discuss in detail what you’re looking for in terms of shape, thickness, colour and what is suitable for your face shape

    b.) Your technician will then discuss the procedure, the after-care and how to ensure the best results. This is a great time to ask any in-depth questions before the treatment proceeds

    c.) Once you are happy with what your technician has recommended, the desired shape is mapped out and drawn on by hand with a specialised pencil creating a symmetric brow that is custom made for your bone structure. Doing this gives you the chance to see your new shape brow.

    d.) The Tattooing begins

  • There is no down time, however the tattoo will take one week to fully heal. The tattoo will soften in colour by up to 20 – 30%. During this period, after care procedures should be carefully followed.

  • In the first few days following the procedure, pigment will appear dark and intense. Redness and swelling is rare, but may occur. The area treated will feel tender but should not be sore. The pigment will gradually lighten during the first few weeks.

  • Yes. Most clients show little sign of swelling or redness after treatment. The colour will be quite dark at first. It will soften and lighten within 10 days. Lip treatment clients can experience moderate swelling and bruising and the colour will look strong for 3-7 days. With Lip tattoos I recommend taking minimum 3-4 days off work. It is only with the full lip treatment that swelling can last for up to 72 hours or even a little longer and the lips will be extremely dry. Some mature age clients may experience very sore and rough lips for approximately 7 days.

  • Proper care following your enhancement is necessary to achieve the best results. You will be given an after care sheet on the day of your treatment to take with you. Please review the following instructions and refer to them as necessary. If during the healing process you have any questions or concerns do not hesitate to contact us.

    You may experience the following symptoms for 4 days:

    • Minor swelling and redness.

    • Mild tenderness.

    • Itchiness in the eyebrow area.

    • Dry flaking skin.

    These symptoms are a normal part of the healing process

    Daily care to follow for 7-10 days:

    • Bephanten Antiseptic cream is recommended for use on brows twice daily for healing and colour retention.

    • No exercise for 3-4 days following the procedure.

    • No sweating, saunas, hot tubs or steam rooms for 5 days.

    • No ocean (salt or pool water) for 10-14 days.

    • No retinol/vitamin A products on the forehead for 30 days.

    • Do not pick, peel or scratch your healing skin as you may cause uneven healing of pigment, or you may risk infection or scarring.

    The approximate healing period is 10-14 days, however healing can be prolonged if your immune system is compromised, if you are generally stressed and also by poor diet.

    Keep in mind that in many cases, some unevenness of colour is to be expected. This is the purpose of the re-touch adjustment visit allowing us to fine tune your enhancement.

  • You will be given a container of Bepanthen Cream. This cream is an antiseptic containing almond oil which aids in soothing the treatment area, Vitamin B5 to assist the skins natural healing process and Benzalkonium Chloride – a safe and effective antiseptic agent.

  • Immediately after treatment, the colour will appear darker than your chosen shade. This is because the pigment takes around seven days to enter the deeper layers of the skin. After 7-10 days, exfoliation takes place. The top layer of the skin peels off, leaving a softer, lighter colour below. The result is a natural looking enhancement. As the treated area is settling down, itching may occur. This is a good sign as it means the skin is healing. Apply the recommended cream to the treated area as recommended.

POLICIES

Appointments

To book an appointment, please call us on 0412 356 334. Due to high demand, a $150 holding deposit (bank transfer) is required to secure your appointment. This will be subtracted from the remaining total at the end of the treatment

Cancellations

We respectfully ask for 72 hours’ notice in the event of a cancellation. If you fail to cancel your appointment within the 72 hours, full payment will be required to re-book. If you do not wish to rebook, the $150 holding deposit will be kept by Etch Artisan

Refunds

All treatments and purchases are non-refundable.

Lateness

For new clients, please plan to arrive 20 minutes before your scheduled appointment to allow time for numbing cream to be applied and intake forms. If you are 15 minutes or later than your appointed time, unfortunately we cannot assure you will be seen for your treatment as there may be a client booked in after you. Please understand treatments need their full allocated time to get the best result possible, we cannot rush or cut corners.

Contradictions and Limitations

Any Etch Artisan Technician may request you seek doctor’s consent prior to performing treatments on clients with certain pre-existing conditions