FAQ – Preparation

FAQ – after

POLICIES

Appointments

To book an appointment, please call us on 0412 356 334. Due to high demand, a $150 holding deposit (bank transfer) is required to secure your appointment. This will be subtracted from the remaining total at the end of the treatment

Cancellations

We respectfully ask for 72 hours’ notice in the event of a cancellation. If you fail to cancel your appointment within the 72 hours, full payment will be required to re-book. If you do not wish to rebook, the $150 holding deposit will be kept by Etch Artisan

Refunds

All treatments and purchases are non-refundable.

Lateness

For new clients, please plan to arrive 20 minutes before your scheduled appointment to allow time for numbing cream to be applied and intake forms. If you are 15 minutes or later than your appointed time, unfortunately we cannot assure you will be seen for your treatment as there may be a client booked in after you. Please understand treatments need their full allocated time to get the best result possible, we cannot rush or cut corners.

Contradictions and Limitations

Any Etch Artisan Technician may request you seek doctor’s consent prior to performing treatments on clients with certain pre-existing conditions